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AI Agents: What They Mean for the Future of IT 

AI Agents: What They Mean for the Future of IT 

AI agents are moving software from answering questions to carrying out bounded tasks. They can search for information, use tools, update systems, and evaluate results, but every additional capability increases the need for permissions, monitoring, and human control....

ROI in 90 Days: Pilot Playbook for Agentic Automation

ROI in 90 Days: Pilot Playbook for Agentic Automation

What Is Agentic Automation? Agentic automation refers to AI-powered systems (or AI agents) that don’t just follow preset scripts, but can plan, decide, and act on their own to achieve goals with minimal human input. Unlike basic bots that execute fixed steps, agentic...

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